Terms & Conditions
Last updated: 6 August 2026
01Who these terms apply to
These Terms & Conditions (“Terms”) govern all design services provided by Open Spirits Design (“we”, “us”), a brand operated by Open Spirits Services LLC, 30 N Gould St STE R, Sheridan, WY 82801, USA. By requesting a quote, booking a package or paying an invoice, you (“the Client”) accept these Terms.
02Services
We provide brand positioning and strategy, logo and identity design, web and landing page design, and related visual direction. The exact scope of each engagement is defined in the written offer, package description or proposal agreed between us. Advice on positioning is creative and strategic in nature and is not legal, tax or financial advice.
03Offers, quotes and booking
Package prices published on this website — for example the Clarity Session, Brand Foundation or Brand + Digital packages — apply only to the scope described for that package. Anything beyond that scope is quoted separately. A written quote is valid for 30 days. A project is confirmed once you accept the offer in writing (email is sufficient) and, where payment is collected through our payment provider, Stripe, Inc., once that payment has been received.
04Prices and payment
All prices are stated in US dollars and are exclusive of any taxes, bank charges or transfer fees, which are borne by the Client. Unless agreed otherwise in writing:
- fixed-price packages, including the Clarity Session, are payable 100% in advance;
- custom projects are invoiced 50% on booking, 50% on completion;
- invoices are due within 7 days of the invoice date.
Payments are processed securely by our payment provider, Stripe, Inc. We do not store your card details. We may pause work while an invoice is overdue. Final files are released once payment has been received in full.
05Your responsibilities
Timely delivery depends on you. You agree to supply the content, brand materials, access and information we need, and to give consolidated, timely feedback. You confirm that you hold the necessary rights to everything you supply. Delays in feedback or materials extend delivery dates accordingly.
06Revisions and scope
Each package includes the revision rounds stated in its description. Revisions refine the agreed direction. A change of direction, additional deliverables or new requirements after a stage has been approved constitute a change of scope and are quoted separately.
07Delivery and deadlines
Delivery dates are estimates given in good faith and depend on your input (see 05). We deliver final files digitally, in standard formats appropriate to each deliverable. Printing, hosting, domains and third-party production are not included unless expressly agreed.
08Intellectual property
Upon receipt of full payment, we transfer to you the rights to use the final, approved deliverables created specifically for you, for the purposes agreed. Until payment is received in full, all rights remain with us. Preliminary concepts, drafts, working files and unused proposals remain our property unless expressly agreed otherwise in writing.
09Third-party materials
Fonts, stock photography, illustrations, plugins and comparable third-party assets are licensed under their own terms. Unless expressly included in the agreed price, such licences are purchased by and registered to the Client. We are not responsible for third-party licence terms, renewals or price changes.
10Portfolio and reference
Unless agreed otherwise in writing, we may show the completed work in our portfolio, case studies, website and social channels, and name you as a client. If a project is confidential, please tell us before we begin, and we will agree in writing what may be shown and from when.
11Confidentiality
We treat non-public information you share with us as confidential and use it solely to deliver your project.
12Cancellation and refunds
Either party may cancel in writing. If you cancel, all work completed and costs already incurred up to the date of cancellation are payable, and payments already made are non-refundable to that extent. Because the services are custom-made and begin on booking, there is no general right of withdrawal once work has started.
13Warranty and liability
We provide our services with professional care and skill. We are not liable for indirect or consequential loss, loss of profit or loss of data. Our total liability for any claim is limited to the amount you paid for the affected project. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law.
14Your own compliance
You are responsible for ensuring that the content you supply, and the way you use the deliverables, comply with applicable law — including trademark, competition, advertising and data-protection rules. We do not provide legal advice and do not carry out trademark clearance searches unless expressly commissioned to do so.
15Force majeure
Neither party is liable for delays or failures caused by events beyond its reasonable control.
16Changes to these Terms
We may update these Terms from time to time. The version in force at the time your project is confirmed applies to that project.
17Governing law and jurisdiction
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law principles, and any dispute arising from them will be subject to the exclusive jurisdiction of the courts of that state.
18Contact
Open Spirits DesignOpen Spirits Services LLC
30 N Gould St STE R
Sheridan, WY 82801, USA
sendme@openspiritsdesign.com